Compatibilidad

Lista de teléfonos y dispositivos compatibles con eSIM

Busca tu modelo en nuestra base de más de 350 dispositivos compatibles, actualizada cada semana. ¿Teléfono incompatible tras la compra? Reembolso íntegro.

Nota: iPhone comprados en China continental, Hong Kong o Macao

Estos modelos no admiten eSIM, excepto el iPhone 13 mini, iPhone 12 mini, iPhone SE 2020 y iPhone XS. Verifica el país de compra de tu iPhone antes de pedir: en caso de duda, nuestro soporte te lo confirma en minutos.
Verificación en 10 segundos en tu teléfonoVe a los ajustes y busca la opción «eSIM» o «SIM digital». Si aparece, tu teléfono es compatible.
iPhone: XS / XR y más recientesTodos los iPhone desde 2018 son compatibles (salvo algunos modelos comprados en China continental, que no tienen eSIM).
Teléfono liberado obligatorioTu teléfono debe estar liberado (no vinculado a un operador). En caso de duda, pregunta a tu operador — es gratis.
¿Tu modelo no está en la lista?Escríbenos por WhatsApp con tu modelo exacto: nuestro soporte responde 7 días a la semana en minutos.
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Frequently asked questions about eSIM

What is an eSIM?

An eSIM (embedded SIM) is a SIM card built directly into your device. Unlike a physical SIM, it is activated remotely by scanning a QR code, with no physical card to insert.

What types of devices are eSIM compatible?

Recent smartphones (iPhone, Samsung, Google Pixel), tablets (iPad, Samsung Tab), smartwatches (Apple Watch, Galaxy Watch) and some laptops support eSIM technology.

Does my iPhone support eSIM?

All iPhones from the XS (2018) onward are eSIM compatible. Since the iPhone 14, US models work only with eSIMs and have no physical SIM slot.

Do all devices support eSIM?

No. Most recent high-end devices support eSIM, but some entry-level models and mainland China versions are not compatible.

Is an eSIM tied to a single phone?

Yes, an eSIM is activated on one device at a time. However, most phones allow you to transfer the eSIM to a new device via the original QR code or carrier support.

How do I check if my device is eSIM compatible?

Use the PlanJapan checker at the top of this page, or check your device settings under Cellular Data then Add Plan. If the eSIM option appears, your device is compatible.

Can I have multiple eSIMs on the same device?

Yes, most modern smartphones can store multiple eSIM profiles (up to 8 on a recent iPhone) but only two can be active at the same time.

How do I install an eSIM on my phone?

Open your phone settings, go to Cellular or Mobile Data, then Add eSIM. Scan the QR code provided by PlanJapan after purchase to activate your Japan plan.

Can I transfer my eSIM to a new device?

Yes, most eSIMs can be transferred to a new device via the original QR code or by contacting PlanJapan. Some plans also allow automatic transfer between iPhones.

Does an eSIM work without an Internet connection?

The initial activation requires a Wi-Fi connection to scan the QR code, but once activated the eSIM works like a regular SIM and connects directly to the mobile network.