兼容性

支持 eSIM 的手机与设备清单

在我们每周更新、收录 500+ 台兼容设备的数据库中搜索你的机型。购买后发现不兼容？全额退款。

注意：在中国大陆、香港或澳门购买的 iPhone

这些机型不支持 eSIM — iPhone 13 mini、iPhone 12 mini、iPhone SE 2020 和 iPhone XS 除外。下单前请确认 iPhone 的购买地区；如有疑问，客服几分钟内为你确认。

在手机上 10 秒自查打开设置，查找“eSIM”或“数字 SIM”选项。有的话就是兼容的。

iPhone：XS / XR 及更新机型2018 年以后的所有 iPhone 都兼容（部分在中国大陆购买、无 eSIM 的机型除外）。

手机必须解锁手机不能被运营商锁定（需解锁）。如有疑问请咨询你的运营商 — 免费。

列表里没有你的机型？通过 WhatsApp 告诉我们确切机型：客服全年无休，几分钟内回复。

兼容性保证：全额退款

若购买后发现手机不兼容，只要 eSIM 尚未安装，我们 100% 退款。

确认兼容？那就只剩选套餐了。

不限量天数任选或 10/20/50 GB · 2 分钟内邮件送达二维码

选择套餐 →

Frequently asked questions about eSIM

What is an eSIM?

An eSIM (embedded SIM) is a SIM card built directly into your device. Unlike a physical SIM, it is activated remotely by scanning a QR code, with no physical card to insert.

What types of devices are eSIM compatible?

Recent smartphones (iPhone, Samsung, Google Pixel), tablets (iPad, Samsung Tab), smartwatches (Apple Watch, Galaxy Watch) and some laptops support eSIM technology.

Does my iPhone support eSIM?

All iPhones from the XS (2018) onward are eSIM compatible. Since the iPhone 14, US models work only with eSIMs and have no physical SIM slot.

Do all devices support eSIM?

No. Most recent high-end devices support eSIM, but some entry-level models and mainland China versions are not compatible.

Is an eSIM tied to a single phone?

Yes. Once installed, a PlanJapan eSIM stays tied to that phone: it can be reinstalled there up to 10 times, but it never moves to another device. Until it is installed, it can go on any compatible phone.

How do I check if my device is eSIM compatible?

Use the PlanJapan checker at the top of this page, or check your device settings under Cellular Data then Add Plan. If the eSIM option appears, your device is compatible.

Can I have multiple eSIMs on the same device?

Yes, most modern smartphones can store multiple eSIM profiles (up to 8 on a recent iPhone) but only two can be active at the same time.

How do I install an eSIM on my phone?

Open your phone settings, go to Cellular or Mobile Data, then Add eSIM. Scan the QR code provided by PlanJapan after purchase to activate your Japan plan.

Can I transfer my eSIM to a new device?

No: once installed, a PlanJapan eSIM cannot be transferred, whether with the original QR code, through our support or with the iPhone's transfer feature. It stays on the phone it was installed on, and a new phone needs its own eSIM. If it isn't installed yet, simply install it on the new phone.

Does an eSIM work without an Internet connection?

The initial activation requires a Wi-Fi connection to scan the QR code, but once activated the eSIM works like a regular SIM and connects directly to the mobile network.