Check your phone settings for the "eSIM" or "digital SIM" option. Most recent models (iPhone, Samsung, Google Pixel, etc.) are compatible. Check your model in our database of 650+ devices →

To never count (streaming, hotspot sharing, long navigation days), go for unlimited for the number of days of your trip (10 to 30 days). For classic usage: 10 GB ≈ 7 days, 20 GB ≈ 14 days, 50 GB for 2 weeks and more — all valid 30 days. And to live in Japan or go often, there's the 50 GB/month subscription.

Yes — this eSIM offers a reliable high-speed connection in Japan thanks to one of Japan's best carriers: NTT Docomo.

After your order, you'll immediately receive a QR code by email. Simply scan it with your phone to activate your eSIM.

Yes: the 14-day Japan Guide (70+ pages) and the Google Maps map (200+ spots), worth €29.98, are added automatically to your order and sent by email with your eSIM, 2 minutes after purchase.

You need one eSIM per phone — simply order the matching quantity. Good deal: 5% off from 2 eSIMs and 10% off from 3 or more, applied automatically in the cart on the order total — no code needed. You can also share one eSIM's connection via the hotspot (included).

Install it before departure, on Wi-Fi, comfortably at home. It only activates when you arrive in Japan: you don't lose a single day of your plan. Keep a copy of the QR code, printed or saved on another device. Follow the step-by-step guide →

Yes! You have 180 days to activate your eSIM after purchase. The 30-day period only starts at activation.

Yes, that's the best way to do it! You'll enjoy internet as soon as your plane lands in Japan. The 30-day period only starts once you're there, not before.

In 2 minutes: Settings → Cellular Data → Add a plan (iPhone) or Settings → SIM manager → Add eSIM (Android), then scan the QR code received by email. The detailed step-by-step guide is here →

Yes, all popular services like TikTok, Instagram, Google Maps, YouTube, WhatsApp, etc. as well as all your apps are available without restriction — unlike some eSIMs that block them.

Yes, you don't have to do anything: your usual SIM stays in the phone and your WhatsApp number, contacts and conversations are kept automatically. The eSIM only handles data.

Yes, hotspot sharing is included with no limit on all our plans. Handy to connect a laptop or a companion's phone.

The PlanJapan eSIM offers maximum speed (5G/4G/LTE), which may be reduced in areas with limited network coverage.

99% data coverage on the NTT docomo network: Tokyo, Kyoto, Osaka, the slopes of Hokkaidō, the beaches of Okinawa — and even the Shinkansen at 320 km/h.

Directly in your phone settings: the eSIM line's usage shows under Cellular Data (iPhone) or Data usage (Android).

No panic: top-ups are available on the site in a few clicks, without reinstalling any eSIM. And if you often hesitate, unlimited is made for you.

You subscribe once: the QR code is sent a single time, then your 50 GB reset every month automatically (€34.99/month, no commitment). The eSIM stays valid as long as the subscription is active. Understand everything about the subscription →

In 1 click, anytime, from your subscription management email — no commitment, no justification. You keep the remaining data until the end of the current month.

Three simple checks: your device's compatibility, a phone restart, and the network settings (eSIM profile selected for data + data roaming enabled). If the issue persists, our 7/7 support helps you within minutes.

No. Once installed, the eSIM cannot be deleted or reinstalled: deleting it means permanently losing the profile. If you have an issue or a doubt, contact us before doing anything to avoid losing service.

We refund you in full. That's our compatibility guarantee — like Romain C., refunded within days (verified review).

Our support replies 7 days a week on WhatsApp and by email — even on Sunday at 6 a.m. Tokyo time. Reply within minutes.