Legal notice

Last updated: 12 July 2026

Publisher identity, hosting and regulatory information for planjapon.com.

Site publisher

The site planjapon.com (and its variants esimjp.com and esimjapon.com) is published by:

  • Artixia — sole trader (micro-entreprise) under French law
  • SIRET: 940 112 949 00018
  • Registered office: 18 rue Paul Bloch, 95240 Cormeilles-en-Parisis, France
  • Email: support@planjapon.com

Publication director: Arthur Duveau.

Hosting

The site is hosted by the e-commerce platform Shopify:

  • Shopify International Limited
  • 2nd Floor, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
  • Website: www.shopify.com

Activity

PlanJapan sells prepaid eSIMs for use in Japan, delivered exclusively in digital form (QR code sent by email). The terms of sale are set out in ourTerms and Conditions of Sale and our Refund Policy.

Intellectual property

All elements of the site (text, visuals, logos, illustrations, videos, trademarks and domain names) are the exclusive property of Artixia or its partners, and are protected by intellectual property law. Any reproduction, representation or use, in whole or in part, without prior written authorisation is prohibited.

Third-party trademarks and logos mentioned on the site (in particular carriers and device manufacturers) remain the property of their respective owners and are cited for information purposes only, regarding service compatibility and coverage.

Personal data & cookies

The processing of personal data carried out through the site (orders, support, marketing, cookies and trackers) is described in our Privacy Policy. Under the GDPR and the French « Informatique et Libertés » Act, you have in particular the right to access, rectify and delete your data, which you may exercise at support@planjapon.com.

Consumer mediation

Under articles L612-1 et seq. of the French Consumer Code, every consumer has the right to use a consumer mediator free of charge to settle a dispute amicably. Before taking any step, we invite you to contact our customer service at support@planjapon.com — almost all requests find a quick resolution there. You may also use the European online dispute resolution platform: ec.europa.eu/consumers/odr.

Applicable law

The site and these legal notices are governed by French law. In the event of a dispute and failing an amicable settlement, the French courts shall have sole jurisdiction, unless otherwise provided by law.